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TERMS &
CONDITIONS

Thank you for reading this page!

We are a non-profit foundation registered with the chamber of commerce (89012364). The profits generated by our services are being invested into our mission and goals. With these funds, we help internationals integrate in the Netherlands, help them build a social network and provide a sense of belonging. Since our revenue is part of a non-profit ideology, we have to live up to our terms and conditions. This way, we can ensure reasonable prices and continue helping internationals on a long-term sustainable basis. Please read them carefully below.

Events terms & conditions

  • Our ticket services are subjected to standard Dutch law.

  • By law it is stated that one has 14 days to reconsider its online purchase, unless the service has already been used. Please let us know within 14 days of purchase if you want to cancel your purchase. This will result in not being able to participate in the event.

  • You can cancel up until 48 hours prior to the event starting, unless 14 days as mentioned above have expired.

  • International Center Netherlands is not responsible for any damages to, and/or theft/loss of your personal belongings during events.

Information services terms & conditions

  • We try to help provide information to internationals in the region, if we have an available staff member and the request is within our capabilities.

  • In case we cannot assist someone with their information request, we try to direct them to another party that might be able to help.

  • We do not guarantee to provide the correct information and any information provided should be verified by the applicant as well, before acting on information provided.

Privacy policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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Since our website operates on Wix, we use their cookie system. Read more here.

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If you don’t want us to process your data anymore, please contact us at info@ictilburg.com.

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@ictilburg.com.

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